I. General Terms and Conditions
§ 1 Basic Provisions
These terms and conditions apply to contracts concluded with us as provider (Riccardo D'Arcangelo, DARCDESIGN, Am Boberg 2, 86554 Pöttmes, Germany) via the website https://guildnest.app.
A consumer within the meaning of these terms is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or self-employed professional activity.
German law applies exclusively. The provisions of the UN Convention on Contracts for the International Sale of Goods do not apply.
§ 2 Subject Matter and Service Description
guildnest.app is an online management platform for guilds in the field of MMORPGs. The platform offers in particular the following functions:
- Creation and management of guilds
- Joining guilds and managing memberships
- Creation and management of characters (depending on subscription model)
- Creation and management of builds
- Searching and using an item database
- Managing applications, events, loot, and DKP systems within guilds
- Integration and management of a Discord bot for guild Discord servers (feature set depending on subscription model)
- Free: 1 guild, 2 characters, builds, item database
- Basic: €3.99/month or €36/year; 2 guilds, 4 characters, limited Discord bot
- Premium: €16.99/month or €168/year; unlimited access to all features
The essential features of the service and the differences between the models can be viewed on the website and are displayed during the ordering process.
§ 3 Conclusion of the Contract
By registering and/or ordering a subscription on guildnest.app, a user agreement is concluded on the basis of these terms and conditions.
The processing of the order and the transmission of all information required in connection with the conclusion of the contract is carried out by e-mail and/or in the user account.
The contract language is German. The complete contract text is not stored by us. Before submitting the order, the contract data can be printed out or electronically saved using the browser's print function.
§ 4 License of Use and User Content
The digital content and functions offered are protected by copyright.
Users are granted a simple, non-transferable right to use the platform for the duration of the contract.
Users are solely responsible for all content they post (e.g. guild descriptions, builds, forum posts) and may not post any unlawful, offensive, discriminatory, pornographic, or third-party copyrighted content without their consent.
The provider reserves the right to delete content that violates these rules and to block or terminate user accounts.
§ 5 Obligations of Users
Users undertake to use the platform exclusively within the framework of the statutory provisions and these terms and conditions.
In particular, it is prohibited to:
- Use automated scripts, bots, hacks, or similar tools not provided by guildnest.app
- Manipulate the platform or circumvent security mechanisms
- Distribute spam, advertising, or malware
- Make personal access data available to third parties
Violations may result in the suspension or deletion of the user account.
§ 6 Prices and Payment Terms
The prices for paid subscriptions are indicated on the website and include the statutory German VAT.
Payment is made in advance for the selected period.
The available payment methods are displayed during the ordering process.
Payment processing is carried out via Stripe (see https://stripe.com/en).
§ 7 Contract Duration and Termination
The contract duration and termination conditions depend on the selected subscription and are regulated in the ordering process as well as in these terms and conditions.
Free accounts can be deleted at any time.
The right to extraordinary termination remains unaffected.
Any termination must be declared and submitted either in text form (e.g. email) or via the cancellation button provided on our website.
§ 8 Discontinuation of the Platform and Refunds
The provider reserves the right to discontinue the guildnest.app platform and the associated services with a notice period of at least 30 days if there is an important reason (e.g. economic unreasonableness, official requirements, technical reasons).
Users will be informed in good time about the discontinuation of the service by e-mail and/or via the platform.
In the event of discontinuation of the service during an ongoing, already paid subscription, a pro-rata refund of the fees paid for the unused period will be made. The refund will be made within 14 days of the discontinuation of the service to the originally used payment method.
Further claims by users do not exist unless the provider has acted intentionally or with gross negligence or mandatory statutory liability regulations provide otherwise.
§ 9 Availability and Liability
The provider endeavors to ensure the highest possible uninterrupted availability of the platform. However, maintenance, further development, and/or disruptions may lead to temporary restrictions.
No liability is accepted for data loss caused by improper use or technical faults outside the provider's control.
The provider assumes no liability for content posted by users.
Otherwise, the provider is only liable for intent and gross negligence.
§ 10 Data Protection
The collection, processing, and use of personal data is carried out exclusively in accordance with the applicable data protection laws (in particular GDPR).
The detailed privacy policy is available at https://guildnest.app/datenschutz.
§ 11 Right of Withdrawal for Consumers
Consumers have the statutory right of withdrawal when concluding a subscription.
The cancellation policy and the model cancellation form are provided during the ordering process and by email.
§ 12 Alternative Dispute Resolution
The European Commission provides a platform for out-of-court online dispute resolution (ODR platform), available at https://ec.europa.eu/consumers/odr.
We are neither willing nor obliged to participate in dispute resolution proceedings before consumer arbitration boards.
§ 13 Final Provisions
German law applies. For consumers, this choice of law only applies insofar as the protection granted by mandatory provisions of the law of the state in which the consumer has his habitual residence is not withdrawn (principle of favorability).
Should individual provisions of these terms and conditions be invalid, the validity of the remaining provisions shall remain unaffected.